Return Policy

Our goal is that you are completely satisfied with your purchase. We take pride in the quality of the products we sell and offering great customer service is our top priority. If you are not completely satisfied with your purchase, please follow the guidelines detailed below and we will be happy to help you to return your purchase.

Online purchases (ONLY purchases from shop.marcumtech.com) must be returned within 30 days of purchase, item(s) must be new, unused, and contain all original packaging and accessories.

Note: You must contact us to receive a return authorization number. The items must be new, unused, and contain all original packaging and accessories. Items cannot be returned if opened. Once your return is received and inspected by the our team(usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card within 7 days. Depending on your credit card company, it may take an up to an additional ten business days after your credit is applied for it to post to your account. Customers are responsible for shipping costs unless the product is defective or an error has occurred when filling the order. For further return information, or for warranty information, please use the Submit a question form.

Customers are responsible for all shipping costs and tracking information to our facility for returns, unless an error has occurred when filling the order.

MarCum Technologies reserves the right to deny any return. Additional exclusions may apply.

To receive a full refund, you must also return any free gift(s). If you don’t do this, the refund amount will be reduced to reflect the value of the free gift(s).

MarCum Technologies Price Match Policy

  • MarCum Technologies does not price match, including but not limited to other retail stores or online stores.
  • Price matching and adjustments will not be allowed for any product, sale or promotional item at any time. This includes any Factory Direct Sales and Promotions on shop.marcumtech.com or from any retailer.

Promotional and Sale Policies

  • Promotional items and sales are only valid for purchases on shop.marcumtech.com.
  • Promotional items and sales are only valid during the time of the sale.
  • MarCum Technologies does not price match ANY prior sale or promotion. (see above policy)
  • MarCum Technologies reserves the right to change or discontinue any sale, promotion or factory direct sale at any time.
  • All sales and promotions are ONLY valid on shop.marcumtech.com.

Factory Direct Rebate Policy

  • Factory Direct Rebates are only valid for purchases on shop.marcumtech.com.
  • Factory Direct Rebates are only valid during the time of the sale.
  • MarCum Technologies does not price match ANY prior sale or promotion. (see above policy)
  • MarCum Technologies reserves the right to change or discontinue any Factory Direct Rebate at any time.
  • All Factory Direct Rebates are ONLY valid on shop.marcumtech.com.
  • All Factory Direct Rebates are instant rebates applied at check out. If the rebate does not automatically apply to your purchase, please contact MarCum before the purchase is finalized so that we may varify the rebate. We will be unable to credit a rebate after a sale has been completed.